COMPLAINTS MANAGEMENT

 

This web page sets out how to make a complaint with the Corporation.

 

What can I make a complaint about?

 

The Corporation’s Complaints Management Policy applies to:

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• Decisions made, or processes run by, the Corporation.

• Complaints from members of the public, stakeholders, suppliers, contractors, or consultants.

• Complaints about procurement processes undertaken under the Treasurer’s Instructions on Procurement.

• General complaints about services and staff conduct.

How do I make a complaint?

 

Complaints may be lodged by:

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• Email: complaints@macpoint.com

 

• Mail: Complaints Officer, Macquarie Point Development Corporation, 8A Evans Street, Hobart TAS 7004

 

The Corporation’s Complaints Officer will then contact you to discuss further.